Lead Product Manager | B2B SaaS & EdTech | Accessibility-First Product | AI-Powered Prototyping
Product Leader with 10+ years turning ambiguity into products people actually use — from regulated SaaS platforms serving over a million learners, to developing new 0-to-1 products. I care about building things that make a real difference.
A few numbers that capture the shape of my career so far.
Product Strategy & Roadmapping I've owned product strategy end-to-end across three very different businesses — from driving 10% YoY revenue growth in automotive data at Cap HPI, to navigating a regulated SaaS portfolio at Genio. The common thread: turning ambiguity into a roadmap people actually believe in.
Team Leadership & Coaching Leadership has looked different at every stage of my career — from building a helpdesk function from scratch at TPP, to leading a team of Senior PMs at Genio. What's stayed constant is a belief that people do their best work when they feel trusted and genuinely coached, not managed.
0-to-1 Product Launches I love the earliest, messiest stage of product — from Asda's 'To You' parcel collection service to Genio Present, I've taken products from a blank page through discovery, build, and into market, and I'm usually happiest right in the middle of that ambiguity.
AI Feature Development I led the launch of AI-powered accessibility features at enterprise scale, now adopted across 1,000+ institutions — proof that AI can meaningfully improve outcomes for underserved users when it's built around real need, not novelty.
Stakeholder & C-suite Engagement From aligning Asda's logistics and finance teams around a single delivery plan, to earning the trust of Genio's C-suite to invest in long-term roadmap priorities, I've learned that stakeholder buy-in is won through consistency and clarity, not persuasion tactics.
Discovery & User Research Good discovery looks the same whether you're mapping NHS clinical workflows at TPP or researching SaaS product needs at Genio: get close to the real problem, resist jumping to solutions, and let the evidence shape the roadmap.
A quick view of where that's come from — full detail on the Experience page →
Genio — Lead Product Manager · 2021 – Present
Cap HPI — Senior Product Manager · 2016 – 2021
Asda — Senior Business Analyst · 2015 – 2016
The Phoenix Partnership (TPP) — Business Analyst · 2012 – 2015